Privacy policy
Last updated: November 11, 2026
1. About This Policy
This policy describes how sztuojian handles personal information when you browse our website, make a purchase, or get in touch with us.
For privacy questions or requests, email hello@sztuojian.com.
2. Information We May Collect
The information we receive depends on how you use the store. It may include:
- Contact and delivery details, such as your name, email address, phone number, and billing or shipping address.
- Order and payment-related details, such as the items purchased, order amount, payment status, delivery information, and return or refund history. Payment providers handle the payment credentials required to complete a transaction.
- Information you choose to share, including customer service messages, return requests, account details, and optional subscription information.
- Device and store activity data, such as your IP address, browser or device characteristics, pages visited, cart activity, cookie identifiers, and privacy settings.
We may receive this information from you, through your use of the store, or from service providers that help with payments, fraud prevention, order fulfillment, or customer support.
3. How We Use Personal Information
We use personal information to manage payments and orders, ship products, process returns and refunds, respond to inquiries, maintain and improve the store, help detect fraud or security issues, and meet legal, accounting, and recordkeeping requirements.
If you sign up for promotional emails, we may use your contact details to send them. You can unsubscribe through the instructions in a promotional email or by contacting hello@sztuojian.com. We may still send messages needed to handle your orders or requests.
4. When We Share Information
We may provide information to Shopify, payment processors, shipping carriers, and other service providers that help us operate the store, fulfill orders, protect security, or assist customers.
We may also disclose information when required by law or a lawful request, to protect legal rights, at your direction or with your permission, or as part of a business transaction subject to applicable safeguards.
5. Shopify and Data Processing Locations
Shopify hosts our store and processes personal information to provide commerce, payment, security, and related services.
Shopify and other providers may process information in the United States or other countries. Their own privacy notices explain how they handle information as independent service providers.
6. Cookies and Similar Tools
Cookies and related technologies support store functions such as keeping your cart and session active, remembering preferences, and securing checkout. Tools provided by the store platform may also report performance and usage data.
You can adjust cookie settings through your browser and any privacy controls available on the store. Disabling some cookies may affect how the website works. Where offered, the store’s privacy controls can be used to change optional cookie preferences.
For questions about cookies or privacy settings, contact hello@sztuojian.com.
7. How Long We Keep Information and How We Protect It
We keep personal information for the time needed to carry out the purposes described here. Our retention decisions take into account our relationship with you, order and refund administration, legal recordkeeping requirements, fraud prevention, and dispute handling.
We use reasonable measures to protect personal information. However, online transmission and electronic storage cannot be guaranteed to be completely secure. Please do not send full payment card numbers or account passwords by email.
8. Privacy Choices and Rights
Depending on your location and the laws that apply, you may be entitled to request access to, a copy of, correction to, or deletion of your personal information. You may also be able to opt out of certain activities, such as targeted advertising or a sale or sharing of personal information where those terms are defined by applicable law. Exceptions may apply.
To make a privacy request, or to appeal a decision when the law gives you an appeal right, email hello@sztuojian.com. We may ask for information reasonably needed to verify your identity or an authorized representative’s authority.
We will respond within the time required by applicable law and will not unlawfully treat you differently for exercising your privacy rights. Where applicable, you may also contact the relevant privacy regulator.
9. Children’s Information
If you believe a child under 13 has shared personal information with us, please contact hello@sztuojian.com. We will review the concern and take any action required by applicable law, including deletion when required.
10. Updates and Contact Details
We may revise this policy as our practices or legal obligations change. The current version will show its updated date. If required, we will provide additional notice or obtain consent before a material change takes effect.
sztuojian
159 Lytton Acres Dr
Dale, TX 78616
United States
Email: hello@sztuojian.com
Website: https://sztuojian.com